About Us

Who we are

Hsieh (“Shay”) Counselling is committed to serving individuals, couples, and families in Richmond and Vancouver, BC through competent, confidential, compassionate, and non-judgmental counselling services. We are Registered Clinical Counsellors (RCC) in the province of British Columbia as well as Canadian Certified Counsellors (CCC). Both of us have experience working with youth, young adults, and their families. We are also able to integrate faith into therapy if this aligns with your beliefs and worldview.

Imelda Hsieh, RCC, CCC

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I work with young adults, couples, and teens to facilitate insight and empower them to enact positive changes in their lives. I journey alongside my clients to help accomplish their goals, whether it be healing from past traumas, developing new patterns of thinking, establishing healthier ways of relating to themselves and to others, or navigating a life transition. I am passionate about helping people access their personal strengths so they can live their lives to the fullest.

My approach is gentle, compassionate, and strength-based. Depending on my client’s needs, I draw from Cognitive-Behavioural Therapy, Dialectical Behavioural Therapy, Adlerian Therapy, and other therapeutic approaches to bring about changes in thinking and being.

I specialize in supporting gifted teens and their families in understanding their unique social, emotional, and academic needs. If you are a teen or parent of a teen with high ability and/or intense thoughts and emotions who struggles with anxiety, perfectionism, building relationships with peers, or identity, I would love to help you.

Kevin Hsieh, RCC, CCC

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I believe that life is most vibrant when we feel we belong and are connected. Helping families, whether by helping spouses reduce conflict, helping parents and children see more eye-to-eye, or untangling complex family dynamics, is my calling. I believe in helping people develop truly life-giving lifestyles embedded in community.

A former public servant, I followed a calling to the field of counselling psychology. I have served children, adults, couples, and families through the Ministry of Children and Family Development, Family Services of Greater Vancouver, in a school setting, and on a local crisis line.

I enjoy board games and occasionally acting as a Dungeons and Dragons DM. Coupled with my love of gaming is a passion for helping youth and young adults understand their video gaming activity and develop healthy relationships with technology. If you are finding yourself using games as a way to escape and have trouble facing some of your real life issues, I would love to help you.

About Registered Clinical Counsellors

The term “counsellor” is not a protected title in the province of British Columbia where we practice, which means that anyone can call themselves a counsellor (or therapist) in the province. In B.C., a Registered Clinical Counsellor (RCC) must have met specific educational and training criteria. This usually means a master’s degree and a supervised practicum which includes clinical hours. They must also uphold stringent professional and ethical standards (these can be viewed on the website of the British Columbia Association of Clinical Counsellors).  Many extended health insurance policies cover part of or all of the costs associated with receiving services from an RCC. Please check with your insurance provider to see what services are covered.

Both Imelda and Kevin are licensed counsellors with RCC and CCC designations. Please inquire if you have any questions about extended health or other insurance coverage for RCCs and CCCs.