Welcome

We are Registered Clinical Counsellors primarily serving clients in Richmond and Vancouver, BC. We provide counselling to teens and adults.

If you are looking for someone to support you on your journey to mental wellness, you have come to the right place. We are here for you. It’s never too early or too late to enter a therapeutic space. Not sure what the “problem” is? We can help you identify what you’re struggling with. Do you find that the “same old problem” comes back over and over again? Let’s take a fresh look at it together. Whatever your place in life, we invite you to reach to us.

About Us

Navigating hope and healing in a challenging world

Hsieh Counselling is committed to serving individuals, couples, and families in the Vancouver area through caring, compassionate, and culturally-sensitive counselling services. We are Registered Clinical Counsellors (RCC) in the province of British Columbia. Our Christian faith informs the healing work that we do and we can integrate elements of faith into therapy if this aligns with your beliefs and worldview. We currently see clients almost exclusively online, which means we can work with any resident of BC.

Imelda Hsieh, MA, RCC

**Imelda is currently on leave and is not seeing clients until Fall 2026.**

My counselling work is rooted in the desire to help people take flight after being grounded by difficult life circumstances, stress, fears, and loneliness. I have worked with teens and adults in various stages of life to accomplish their personal wellbeing goals, whether it be healing from past traumas, developing new patterns of thinking, establishing healthier ways of relating to themselves and to others, or navigating a life transition. I have 8 years of experience working as a school counsellor and private practitioner.

My approach is goal-directed, insight-based, relational, and strengths-based. My role as a counsellor often takes on the different forms of empathetic listener, curious questioner, psychology teacher, directive cognitive therapist, personality analyst, or personal cheerleader. In any case, I seek to understand where you are coming from and help you get to where you want to be in your journey towards mental wellness.

One of my specialities is in supporting gifted teens (13+) in understanding their unique social, emotional, and academic needs. If you are a teen with high ability and/or intensity who is struggling with anxiety, perfectionism, procrastination, building relationships with peers, career direction, or personal identity, I would love to help you.

I identify as a 2nd gen Canadian-born woman with Chinese heritage.

Areas of focus:

  • Anxiety, depression
  • Stress management
  • Life transitions
  • Gifted teens, twice exceptionality, ADHD strategies
  • Teens (13+), adults

Therapeutic modalities:

  • Cognitive-based therapies: CBT, DBT, ACT
  • Solution Focused Brief Therapy, Brief Adlerian Therapy
  • Sand tray
  • Gottman Couples Therapy – Level 1 Certification
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Kevin Hsieh, MA, RCC

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I believe that life is most vibrant when we feel we belong and are connected. Helping families, whether by helping spouses reduce conflict, helping parents and children see more eye-to-eye, or untangling complex family dynamics, is my calling. I believe in helping people develop truly life-giving lifestyles embedded in community.

A former public servant, I followed a calling to the field of counselling psychology. Over the last eight years, I have worked with children, adults, couples, and families through the Ministry of Children and Family Development, Family Services of Greater Vancouver, in a school setting, and on a local crisis line.

I enjoy board games and occasionally acting as a Dungeons and Dragons DM. Coupled with my love of gaming is a passion for helping youth and young adults understand their video gaming activity and develop healthy relationships with technology. If you are finding yourself using games as a way to escape and have trouble facing some of your real life issues, I would love to help you.

Specialties:

  • Gaming/technological addiction
  • Youth & families
  • Intergenerational healing
  • Couples and relationships

About Registered Clinical Counsellors

The term “counsellor” is not a protected title in the province of British Columbia where we practice, which means that anyone can call themselves a counsellor (or therapist) in the province. In B.C., a Registered Clinical Counsellor (RCC) must have met specific educational and training criteria. This usually means a master’s degree and a supervised practicum which includes clinical hours. They must also uphold stringent professional and ethical standards (these can be viewed on the website of the British Columbia Association of Clinical Counsellors).  Many extended health insurance policies cover part of or all of the costs associated with receiving services from an RCC. Please check with your insurance provider to see what services are covered.

Both Imelda and Kevin are licensed counsellors with RCC designations. Please inquire if you have any questions about extended health or other insurance coverage for RCCs.

Services

[January 2024 Update] We are currently only seeing clients online.

Whether you are struggling with a mental health issue, looking to strengthen your marriage, experiencing conflict with your child or parent, or would like someone to journey alongside you in self-discovery, we are here for you. Here are some of the issues we may be able to help you with:

    • Generalized anxiety
    • Social anxiety
    • Depression
    • Life transitions
    • Grief & loss
    • Problematic Internet use or gaming addiction
    • Parent-child communication/conflicts
    • (Chinese-Canadian) cross-cultural identity
    • Self-esteem
    • Self-harm
    • Stress management
    • Personal growth and development
    • Pre-marital counselling
    • Marriage counselling
    • Giftedness in youth

We believe that you are the expert of you, your experiences, motivations, strengths, and development. As your counsellor, we can help you in your journey of healing and self-discovery by guiding you in evidence-based therapeutic techniques and coming alongside you so that you do not have to face your challenges alone. By working together we can help you to:

    • Develop coping strategies
    • Feel heard and understood in a safe, confidential, and non-judgmental space
    • Understand your feelings, behaviours, and motivations better
    • Connect to your family, friends, and self in healthier ways

Contact us to connect about whether our services are suitable for you.

Rates & Payment

Rates

Session rates are set in accordance with the standards set by the British Columbia Association for Clinical Counsellors (BCACC). Rates apply to new clients.

  • 50 minute Individual Session — $160
  • 50 minute Family/Couples Session — $180
  • 80 minute Family/Couples Session — $260

Payment

We take payment via e-transfer. Unfortunately, we do not take credit card at this time.

Insurance Coverage

Services provided by a Registered Clinical Counsellors (RCC) and are often covered by extended health benefits.  Please check with your insurance provider or contact us for more information. We will email you a receipt after each session that you can use to submit to your insurance provider.

Contact Us

Book an appointment

We would love to talk to you about whether our services are right for you. Please email us or use the contact form below and leave your number for a phone consultation. We will get back to you within two business days.

Please note that email is not secure; please refrain from reporting sensitive information over email. Simply leave us your name, a good time and way to contact you, and we will contact you as soon as possible.

Locations

We are currently only meeting with clients online. If you prefer an in-person session, please send us a message.

Leave a message

You can also use the contact form below to send us a message. Please let us know the reason you are contacting us and leave a way to reach you back.

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